Contact Information
People usually ask these
1. Choose products on our website (Brixtoy.com) and create your order.
2. Send a payment of the same amount as your order through our Paypal Me link.
3. We will confirm your Brixtoy order when we receive your payment. At that time you will receive an order confirmation email, this process usually takes less than 24 hours
4. After the package is sent, you will be sent an email with a tracking number..
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Due to our special ordering method, if you need to cancel your order, please contact us promptly within 24 hours via the email above (WhatsApp contact is recommended) to help you cancel your order and process a refund.
We currently only support Paypal for transactions.
After we send the package to the logistics company, we will mark your order as shipped at the same time and the tracking number will be emailed to you. You can track your package information through 17TRACK or other online tracking website. There are times when these websites do not provide up-to-date logistics information, and this is when you can always contact us and we can check the latest logistics information for your package through the logistics company.
After we confirm your order, if there are no out-of-stock products, your package will be ready in two working days, and the international logistics time will be delivered in about 8~15 working days.